Orchard House has received an overall ‘Good ‘rating from the the CQC following the unannounced inspection in March 2019 where it was awarded a ‘Good’ rating in all areas. It is the latest of all services to receive overwhelmingly positive feedback from the CQC .
All Options for Care services are now rated as ‘Good’ or ‘Outstanding’ by the CQC.
Montague Court, and Options for Care as an organisation, continued its impressive journey of quality improvement with an Outstanding rating awarded following the Care Quality Commission inspection in September. The inspection team reported the ‘family’ feel of the service alongside the focus on positive outcomes, activity and discharge planning. For further information please see the full report MC CQC Report
With an exceptional response rate of 86% returned. An overwhelmingly positive service user survey for Dartmouth House indicated improvements or maintenance of standard in almost all areas. For the full results see: DH Patient Survey report
Dartmouth House maintains it’s ‘Good’ rating with the CQC following the inspection on 24 April 2018. The inspection team noted that service users reported staff were caring and respectful and staff knew service users well which was used as a basis for supportive and responsive recovery-focused care. For further information please see the full report DH CQC report